Our customers are very interested in being more efficient. That’s why they come to us looking for help with their training programs. But of course training isn’t the only solution they look at to increase efficiency. As a result, many are interested in lean manufacturing principles, and so we’ve recently been running a series of articles on some basic lean concepts. For example, we’ve had articles introducing 5s/lean 6s, kaizen, and kaizen events, and we’ve even listed some ways you can use these lean tools to create a safer workplace.
In this article, we’re going to look at another aspect of lean manufacturing–Training Within Industry (TWI). Training Within Industry is the lean approach to training, has been used by Toyota and other manufacturers throughout the world for decades, and still has valuable lessons that can be put to use in training today.
If you’re familiar with lean manufacturing but not with Training Within Industry, you may find this an interesting addition to the knowledge base. Plus something you can use to improve training at your workplace. If you’re familiar with modern instructional design or training theory, you’ll probably notice some interesting connections with TWI. For example, note the similarity between an ID’s task analysis and the TWI job breakdown, or note the similarity between Mayer’s multimedia principle and TWI’s take on showing and telling in training.
The information below is based on our recent reading of Training Within Industry: The Foundation of Lean by Donald A. Dinero (Productivity Press, 2005). The book is a great resource and a recommended read, so definitely consider checking it out. Our copy came with a CD-ROM that included all the TWI bullets issued by the United States War Department in the 1940s (read on to learn how that’s connected) as well. The book was a 2006 Shingo Prize Research Recipient and does a nice job of giving the history of TWI and explaining what it is and how to use it. If this article intrigues you, we highly recommend you purchase the book as well.
Convergence Training is a training solutions provider, primarily for companies in manufacturing and industry. We have many libraries of e-learning courses, including courses on operations and maintenance, safety, and a series of learning management systems (LMSs) for companies of different sizes and industries. We also make solutions for contractor/visitor orientations and can create custom training materials specifically for you. Contact us to ask some questions, find out more, and set up a demo.